56ph Privacy Policy – How We Handle Your Data

1 Introduction

56ph ("we", "our", "the platform") is committed to protecting the personal information of all players who register and use our online gaming and sports betting services at https://56ph.pro. This Privacy Policy explains what data we collect, why we collect it, how it is stored and used, and what choices you have as a user.

This policy applies to all interactions with the 56ph platform, including account registration, identity verification, deposits and withdrawals, gameplay, sports betting, and any communications with our support team. It applies to all players based in the Philippines regardless of the device used to access the platform — whether on mobile, tablet, or desktop.

By creating a 56ph account, you confirm that you have read and understood this Privacy Policy and you consent to the collection and use of your personal information as described herein. If you do not agree to this policy, you should not register or continue using the platform.

2 Information We Collect

56ph collects personal information from you at different points during your use of the platform. The categories of data we collect include:

Registration information

• Full legal name
• Date of birth
• Philippine mobile number
• Username and password (password is stored in encrypted form only)

Identity verification (KYC) documents

• Government-issued ID (e.g., PhilSys national ID, passport, driver's licence, UMID)
• Proof of address where required
• Selfie or facial verification image where applicable

Financial and transaction data

• Deposit and withdrawal amounts and timestamps
• Payment method references (e.g., GCash account reference, Maya reference, bank account name) — full payment credentials are handled by the payment provider and are not stored by 56ph
• Transaction history within your 56ph account

Gameplay and activity data

• Game sessions played, bet amounts, and outcomes
• Sports betting selections, stake amounts, and results
• Session timestamps and duration

Technical and device data

• IP address and approximate location derived from IP
• Device type, operating system, and browser information
• Platform access logs

Communications

• Support chat or email correspondence content
• Feedback or complaints submitted to support

3 How We Use Your Information

The personal information collected by 56ph is used for the following purposes:

56ph does not use your personal data for automated decision-making that produces significant legal effects without human review. Fraud detection flags are reviewed by our team before any account action is taken.

4 Legal Basis for Processing

56ph processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules. The legal bases under which we process your information include:

• Consent: When you register a 56ph account, you consent to the collection and use of your personal data as described in this policy. You may withdraw consent at any time by requesting account closure, though this will end your ability to use the platform.
• Contractual necessity: Processing your registration information, KYC documents, and financial data is necessary to provide you with access to the platform and to process your transactions.
• Legal obligation: Certain data retention and identity verification requirements are imposed by applicable laws and regulations, and 56ph must comply with these regardless of individual preference.
• Legitimate interests: Security monitoring, fraud prevention, platform analytics, and responsible gaming compliance are conducted on the basis of legitimate operational interests, balanced against your privacy rights.

5 Sharing Your Information

56ph does not sell, rent, or share your personal data with third parties for their own marketing purposes. We may share limited personal information with the following categories of third parties strictly for operational purposes:

• Payment processors: Transaction reference data is shared with payment providers (such as GCash, Maya, or Philippine banking partners) to process deposits and withdrawals. These providers have their own data privacy policies and are independently responsible for data they handle.
• Identity verification providers: KYC document verification may be handled by a third-party identity verification service. These providers process your documents solely for the purpose of verifying identity and are contractually prohibited from using your data for any other purpose.
• Game providers: Gameplay session data is shared with game software providers to facilitate game delivery. The data shared is limited to what is operationally necessary.
• Legal and regulatory authorities: Where required by Philippine law or a valid legal order, 56ph may disclose personal data to law enforcement, financial intelligence units, or other government authorities.
• IT and infrastructure providers: Platform hosting, database management, and security services may be provided by third-party technology partners. These partners are bound by confidentiality agreements and may not use your data independently.

All third-party data sharing is conducted under written agreements that include data protection obligations consistent with applicable Philippine privacy law.

6 Cookies and Tracking

56ph uses cookies and similar tracking technologies to operate the platform, remember your session, and understand how the site is used. The main types of cookies we use are:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during a browsing session. You cannot opt out of these without stopping use of the platform.
• Analytics cookies: Used to collect aggregated and anonymised data about how players navigate the platform. This helps us identify areas for improvement. No personally identifiable information is included in analytics reports.
• Security cookies: Used to detect unusual access patterns and protect against fraudulent login attempts.

You can control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the 56ph platform, particularly features that depend on session persistence.

7 Data Retention

56ph retains personal data for as long as your account is active and for a period after closure as required by applicable law and our internal compliance obligations. Specific retention practices include:

• Account registration data is retained for the duration of account activity and for a minimum period following account closure, as required for legal and audit purposes.
• KYC documents and identity verification records are retained in accordance with anti-money laundering and financial record-keeping requirements under Philippine law.
• Transaction records are retained for a minimum period to satisfy financial reporting and regulatory requirements.
• Support communications are retained for a reasonable period to allow for follow-up and dispute resolution.
• Technical logs (such as login records and IP address logs) are retained for a shorter period and are primarily used for security monitoring.

Once the applicable retention period has passed, personal data is securely deleted or anonymised. Anonymised data (which can no longer identify you) may be retained indefinitely for analytics and platform improvement purposes.

8 Data Security

56ph implements technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the 56ph platform is encrypted in transit using SSL technology.
• OTP authentication: Every login to your 56ph account requires a one-time password sent to your registered Philippine mobile number, adding a second layer of verification beyond your password.
• Access controls: Internal access to personal data is restricted to authorised staff who require it for their specific role. Access is logged and periodically reviewed.
• Encrypted password storage: Passwords are stored in hashed and salted form. 56ph staff cannot view your password in plain text.
• Security monitoring: The platform is monitored for suspicious access patterns, unusual transaction activity, and potential security threats on an ongoing basis.

While 56ph takes reasonable measures to protect your data, no platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials and OTP codes. If you believe your account has been compromised, contact support immediately through your account.

9 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to the personal information 56ph holds about you:

• Right to be informed: You have the right to know what personal data is collected, how it is used, and with whom it is shared. This Privacy Policy fulfils that obligation.
• Right to access: You may request a copy of the personal data 56ph holds on your account. Submit your request through support inside your account.
• Right to correction: If any of your personal information is inaccurate or outdated, you can request that it be corrected. Some corrections may require re-verification of your identity.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations. If you request account closure, your data will be handled in line with the retention periods described in Section 7.
• Right to object: You may object to processing of your personal data for purposes beyond what is strictly necessary for platform operation, such as analytics. Contact support to make such a request.
• Right to data portability: You may request a copy of your personal data in a commonly used, machine-readable format.
• Right to lodge a complaint: If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, contact 56ph support through your registered account. We will respond to verified requests within a reasonable timeframe in accordance with applicable law.

10 Children and Minors

56ph is strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under 21 years of age. Age verification is a mandatory step before any real-money activity is permitted on the platform.

If we discover that an account has been registered by a person under 21, or that false age information was provided during registration or KYC, that account will be immediately closed and any associated data will be handled in accordance with our legal obligations.

If you believe a minor has registered on 56ph, please contact support immediately with the relevant details so the account can be reviewed and closed.

11 Changes to This Policy

56ph may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When updates are made, the "Last updated" date at the top of this page will be revised accordingly.

Continued use of the 56ph platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. We encourage you to review this page periodically. For significant changes, 56ph may send a notification to your registered mobile number or display a notice within the platform, though this is not guaranteed for every update.

12 Contact Us

If you have questions or concerns about this Privacy Policy, want to exercise your data rights, or need to report a potential data privacy issue, you can reach the 56ph support team through your account after logging in.

For further reading, you may also visit the FAQ page or review the Terms and Conditions. To learn about responsible gaming tools available on the platform, visit the Responsible Gaming page.